The experience
What can I expect from Accidentally Wes Anderson: The Exhibition?
An exhibition based on the Accidentally Wes Anderson team and community. The exhibition will comprise of over 200 incredible images, more than 10 different themed areas including beautiful nature, quirky hidden wonders, prestige vintage hotels and much more.
Where is the experience located?
360 Bourke St Melbourne VIC 3000. On the corner of Bourke and Elizabeth St.
Does the experience take place in an indoor or outdoor venue?
The experience takes place indoors.
How long does the experience go for?
The exhibition goes for 40 - 70 minutes depending on your pace throughout each area.
What happens if I arrive late?
If you happen to arrive late, your entry will be dependent on the capacity at that time. This may result in an undefined waiting period or no entry to the experience.
Access
What is the minimum age requirement?
All ages are welcome. Anyone under the age of 12 must be accompanied by an adult and accompanying adults will need their own tickets. Children below 3 years old do not need a paid ticket.
What does the ticket include?
Child ticket includes entry to the corresponding session for children from 3 to 15 years old. Children under 3 years old do not need a ticket but must be accompanied at all times. Adult includes entry to the corresponding session for people over 16 years old.
Is the experience wheelchair accessible? Is it recommended for people with mobility problems?
The exhibition takes place in an accessible location and all areas within are accessible by wheelchair. Entry is via a lift on Bourke St to the left of the escalators.
Are wheelchairs available to rent?
Unfortunately, we do not have any available for rental at this exhibition.
Is the experience accessible for people who are deaf or hard of hearing?
The exhibition is generally a very visual experience with plenty of signage throughout.
Are service animals allowed?
Yes, service animals are welcome.
Are companion cards accepted?
Yes, we accept one companion or carer card per paying ticket. Carers need to show their companion card + the ticket of the person they are accompanying and they will be let in by the on-site staff. Please contact us for any additional questions.
Is there parking nearby?
Yes, there are a number of parking lots located nearby, with the closest being Bourke square Parking at 392 Bourke St, Melbourne VIC 3000. Please refer to their website for parking rates.
Are there public transport options to get to the venue?
Yes, the venue is very well connected, just outside the Bourke St Mall tram stop. For the train, Flagstaff station is a 10 minutes walk (750m) away. .
Are prams allowed inside the experience?
Yes, prams are allowed inside, however there will be a space at reception for pram parking too.
Tickets
Where can I get tickets?
Are refunds allowed? What is the exchange policy?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please
contact us indicating your ticket ID. Tickets are non-refundable, except as required under Australian Consumer Law. For more information, you can refer to our
T&Cs or reach out to our user support team
here
I can’t find my ticket, what can I do?
You can find your ticket in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple App Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us
here.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please
contact us for additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Do you offer press passes?
Please
contact for a press pass request with information about which event you are interested in attending.
Can I host a private event?
For school visits and educational groups, book your tickets
here. For private events or groups of 20+ people, please contact us
here.
Miscellaneous
Is photography allowed?
Yes photography is allowed and encouraged. For the comfort of all guests, please do not bring selfie sticks or tripods. Tag #accidentallywesanderson #awa
Will there be lockers?
No, unfortunately there is no locker or cloak room on site.
What are the payment methods for on-site purchases?
For any on-site purchases, we will be accepting card payments only. There will be no cash sales available on site.
Is there air conditioning?
Yes, the site is temperature-controlled.
What are prohibited items at the experience?
Weapons, drugs, dangerous objects, alcohol and outside food and beverages. Smoking and vaping is also prohibited inside.
Will food and beverage be available on site for purchase?
There is no food and beverage available inside the experience for purchase, however we are located in the heart of Melbourne CBD with many options available around.
Are there restrooms on site?
No, unfortunately there are no bathrooms on site; there are, however, public toilets across the road.
Are there chairs available? Can I be seated during the experience/exhibition?
The experience is a walk through exhibition but there will be chairs in some rooms throughout.
Will there be strobe lights or any other effects that are sensory sensitive?
There is no strobe lighting within the exhibition and the exhibition is set up much like a gallery, with focused track lighting. There is background music playing throughout the experience too.
